Privacy Policy

Effective date: 24 June 2026  |  Last updated: 24 June 2026

1. Introduction

Zintathu Projects (Pty) Ltd ("Zintathu Projects", "we", "us" or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African legislation.

2. Responsible Party

For the purposes of POPIA, the responsible party is:

Zintathu Projects (Pty) Ltd
Sunninghill, Sandton, Johannesburg, Gauteng, South Africa
Phone: 066 251 0902
Email: info@zintathuprojects.co.za

3. Information Officer

Our Information Officer is responsible for ensuring compliance with POPIA and can be contacted at:
Email: info@zintathuprojects.co.za
Phone: 066 251 0902

4. What Personal Information We Collect

We may collect the following categories of personal information:

Information you provide directly: your name, email address, phone number, company name and any details you include when submitting an enquiry form, sending us a WhatsApp message, calling us, or emailing us.

Information collected automatically: your IP address, browser type, device information, pages visited, time spent on our website, and referring URL. This information is collected through cookies and similar technologies (see our Cookie Policy for details).

Information from third parties: if you contact us through a Google Ads campaign, we may receive information about how you reached our website.

5. Purpose of Collection

We collect and process your personal information for the following purposes:

To respond to your enquiries and provide you with information about our services. To deliver, manage and improve our IT and technology services. To communicate with you about your account, projects or support requests. To send you relevant updates about our services (only with your consent). To analyse website usage and improve user experience. To comply with legal and regulatory obligations. To protect our rights and prevent fraud.

6. Legal Basis for Processing

Under POPIA, we process your personal information based on one or more of the following grounds: your consent; the performance of a contract or steps taken at your request prior to entering a contract; compliance with a legal obligation; protection of your legitimate interests; or our legitimate business interests, provided these do not override your rights.

7. Providing Information Is Voluntary

You are not obligated to provide us with personal information. However, if you choose not to provide certain information, we may be unable to respond to your enquiry or deliver our services effectively.

8. Sharing of Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you — provided they agree to keep your information confidential. These may include our hosting provider, email service provider and analytics tools (such as Google Analytics). We may also disclose your information where required by law, regulation or court order.

9. International Transfers

Some of the third-party services we use (such as Google Analytics) may process data outside South Africa. Where this occurs, we ensure appropriate safeguards are in place as required by POPIA Section 72.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These include SSL encryption on our website, access controls on our systems, and regular security reviews.

11. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for 24 months unless a longer retention period is required for legal or contractual reasons.

12. Your Rights

Under POPIA, you have the right to: request access to the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information, subject to legal obligations; object to the processing of your personal information; and withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact our Information Officer at info@zintathuprojects.co.za. We may require proof of identity before processing your request. We will respond within a reasonable time, as required by POPIA.

13. Children

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children without parental or guardian consent, in accordance with Section 34 and 35 of POPIA.

14. Cookies

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

16. Complaints

If you believe your personal information has been processed in violation of POPIA, you have the right to lodge a complaint with the Information Regulator:

The Information Regulator (South Africa)
Email: enquiries@inforegulator.org.za
Website: www.justice.gov.za/inforeg